Spatial Support

Give your customers a product they can talk to.

Give your customers a product they can talk to.

Spatial Support is the deployment experience for a published scene — a branded, embeddable 3D viewer with a conversational expert inside it. Customers explore complex products by talking to them. No manual, no specialist to schedule.

Spatial Support is the deployment experience for a published scene — a branded, embeddable 3D viewer with a conversational expert inside it. Customers explore complex products by talking to them. No manual, no specialist to schedule.

A viewer that answers
— and shows you

A viewer that answers
— and shows you

The agent answers like a person and operates the scene like a technician. It frames the part as it names it, plays the motion it just described, and hides everything else the moment you ask.

Ask, click, orbit or isolate — however they think

Visual, not verbal — it shows rather than tells

Every answer traced to the published assembly

See the experience

Get started

Put a product expert on every page that needs one.

One published assembly becomes a support experience for customers, distributors, field technicians and your own team — always grounded in the current scene.

One published assembly becomes a support experience for customers, distributors, field technicians and your own team — always grounded in the current scene.

01

Publish

A scene that already knows its parts, groups and motion.

01

Publish

A scene that already knows its parts, groups and motion.

02

Brand

Login, home, viewer and embed all carry your identity.

02

Brand

Login, home, viewer and embed all carry your identity.

03

Embed

One iframe drops the full conversational viewer into your site.

03

Embed

One iframe drops the full conversational viewer into your site.

04

Resolve

Questions that used to become tickets get answered visually.

04

Resolve

Questions that used to become tickets get answered visually.

It knows what you mean

It knows what you mean

A viewer only knows triangles. Your scene carries structure — named parts, their groups, what physically touches what — so someone can click “this thingy” and get an engineer’s answer.

Click any part — no name or number needed

Named identity, group, and measured contacts

“Hide everything else” resolves exactly

See the spatial map

One scene. Every audience.

One scene. Every audience.

The same published scene serves signed-in teams, public visitors and embedded viewers at different levels of capability. Panels an audience can’t use are never shown to them.

Signed-in: full tools, saved history, voice

Public: chat, parts and tours, rate-limited

Embedded: lean, isolated, session-scoped

Configure access

You set the disclosure ceiling

Three ways to protect the geometry, from a stripped mesh to a neural field that contains no CAD at all. The same conversational experience runs on all three, so this is a security decision rather than a feature trade-off.

Stripped CAD — decimated mesh, renders client-side

Server-side rendering — pixels, never geometry

Neural field — no mesh, no B-rep, no part tree

See the security options

Agent capabilities

10

Director, selection, visibility, colour, camera, animation, callouts, knowledge, memory and clarification.

Agent capabilities

10

Director, selection, visibility, colour, camera, animation, callouts, knowledge, memory and clarification.

Access modes

3

Signed-in, public and embedded — each with its own capability set.

Access modes

3

Signed-in, public and embedded — each with its own capability set.

Security tiers

3

Stripped CAD, server-side rendering, or a neural field with no CAD in the payload.

Rate

+7.1%

Speed

+12.8%

Security tiers

3

Stripped CAD, server-side rendering, or a neural field with no CAD in the payload.

Rate

+7.1%

Speed

+12.8%

Manuals required

0

People ask the product instead of searching a PDF for the answer.

Manuals required

0

People ask the product instead of searching a PDF for the answer.

Deploy your product as a conversation.

Deploy your product as a conversation.

Deploy your product as a conversation.

Publish the scene, brand it, choose what each audience can reach, and embed it wherever questions actually happen.

Branded end to end

Embeddable anywhere

Set the disclosure ceiling

Grounded in the real machine

Create your FREE scene

Limited Time Launch Offer

01

Submit your assembly

Upload any major CAD format. No prep, no manual exports.

02

We build your scene

Every part identified, labelled, and enriched with technical metadata.

03

Experience and share

Explore it in the browser, embed it, or query it from your AI tools.

Offer closes in

12
DAYS
05
HOURS
02
MINUTES
12
SECONDS

Subprocessors

Everyone who touches your data.

We give thirty days notice before adding anyone to this list, so nothing arrives as a surprise.

Provider

Provider

Purpose

Location

Location

Spatial Agents

Spatial Agents

Spatial Agents

Customization

Customization

Customization

Spatial Support

Spatial Support

Spatial Support

Animation Engine

Animation Engine

Animation Engine

Scene Creation

Scene Creation

Scene Creation

MCP Apps

MCP Apps

MCP Apps

MCP Acess and Control

MCP Acess and Control

MCP Acess and Control