Field Service
A technician in front of a machine has questions a manual cannot answer: what comes off first, what rides along with this housing, whether this can be done without pulling the whole assembly. The person who knows is on another continent, or retired.
Ask for the removal sequence and it plays, part by part, with the camera on the step in question. Ask what a component touches and it shows the contacts. Nothing depends on who happens to be reachable.
Removal order derived from the geometry
Contacts and neighbours, not guesswork
Plays the procedure instead of describing it
How it deploys
Put the assembly where the work happens.
Point at the component and get its name, material, function, and what it interfaces with. No cross-referencing an exploded diagram against a parts list to find out what you are already holding.
Ask about a part without knowing its name
Materials, dimensions and function on request
Search the manuals attached to the scene
The most expensive thing in a service organisation is that the person who knows the machine best is one person, and most of what they know was never written down. The assembly becomes the reference — the same expert, available to everyone at once.
One reference, every technician
Survives the retirement of your best engineer
New starters ask it instead of interrupting
What it changes in the field
Truck rolls that existed only to identify a part stop happening. Calls to head office to confirm a removal order stop happening. What is left is the work that genuinely needs hands on the machine.
Fewer escalations for identification
Procedures available without signal-dependent video calls
Answers from the current revision, not a printed one
Publish the machine, author the procedures your service calls are really about, and put it on the device already in the van.
Runs on any device
Procedures play step by step
Always the current revision
Grounded in the real assembly
See a live scene
Limited Time Launch Offer
01
Submit your assembly
Upload any major CAD format. No prep, no manual exports.
02
We build your scene
Every part identified, labelled, and enriched with technical metadata.
03
Experience and share
Explore it in the browser, embed it, or query it from your AI tools.
Offer closes in